Learn how we collect, use, and protect your information
Last Updated: 3rd March 2026
This Privacy Policy explains how Primio Inc. ("we," "us," or "our") collects, uses, shares, and protects personal information in relation to Primio, our platform that enables users to design, build, and publish mobile applications without coding. By using Primio’s website or services, you agree to the practices described below.
To provide and improve Primio, we collect the following types of information:
a. Information You Provide
b. Automatically Collected Data
c. Cookies and Tracking Technologies
We use cookies and similar tools to:
Cookie Categories:
| Category | Purpose | Examples | Consent Required |
|---|---|---|---|
| Necessary | Authentication, core functionality | Firebase Auth | No (always active) |
| Analytics | Usage analysis, error tracking | Google Analytics, Sentry | Yes |
When you consent to analytics and are signed in, we associate a pseudonymous account identifier (your Primio user ID) with analytics events. This allows us to understand how individual users move through the product across sessions and devices. While this identifier is not directly your name or email address, it is linkable to your account and personal data held by Primio. | Marketing | Advertising measurement | Meta Pixel, Reddit Pixel | Yes |
When you first visit Primio, you will see a cookie consent banner where you can accept all cookies or manage your preferences.
You can modify your browser settings to manage cookie use at any time. To reset your cookie preferences on Primio, clear your browser cookies for this site and the consent banner will appear again on your next visit. Note that disabling necessary cookies may affect certain Primio features.
We use your information to:
Primio Inc. may also use anonymized or aggregated data for statistical, research, or service enhancement purposes.
Your personal data may be shared only when necessary:
a. With Trusted Partners
We engage third-party sub-processors to support our Services, including:
All sub-processors are contractually obligated to safeguard your data and comply with applicable data protection laws.
b. For Legal Reasons
We may disclose personal information to comply with laws, respond to lawful requests, or protect the rights, safety, or property of Primio Inc., users, or the public.
c. Business Transfers
In case of a merger, acquisition, asset sale, or reorganization, user data may be transferred as part of the business assets. We will notify you if such changes affect your rights.
Primio may process your data in countries outside your own, including the United States or EU, depending on where our service providers are located. We implement safeguards to ensure any data transfers comply with applicable privacy laws.
We apply industry-standard measures to protect your data, including:
No online service is completely secure, so we encourage you to keep your login credentials safe and notify us immediately of any suspected unauthorized access.
Primio Inc. retains personal data only for as long as needed to fulfill the purposes outlined in this policy. Account and project data are kept for the duration of your account plus a short grace period. Payment records are retained as required by tax and legal obligations. Analytics and error logs are kept for limited periods to improve our services.
After account deletion, personal data is anonymized or deleted within 30 days, except where retention is required by law. Aggregated, anonymized data may be retained indefinitely for analytics and platform improvement.
Depending on your jurisdiction (e.g., EU, California), you may have the right to:
To exercise these rights, contact us at support@primio.dev. We may request verification of your identity before processing certain requests.
Right to Lodge a Complaint: If you are located in the European Economic Area (EEA) and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
Primio is not intended for use by children under 13 (or under 16 where applicable). We do not knowingly collect data from minors. If we become aware that a child has submitted personal data, we will delete it promptly.
Apps and projects created on Primio are private by default. If you choose to share your project publicly or publish it to app stores, some project data (e.g., app name, descriptions, assets) may become accessible to others. You are responsible for the content you share and its compliance with relevant laws and app store guidelines.
We may update this Privacy Policy as our services evolve. Material changes will be communicated via email or a prominent notice on our website. Continued use of Primio after changes are posted means you accept the updated terms.
For any questions, concerns, or privacy-related requests, contact us at:
Primio Inc.
Email: support@primio.dev
Address: 8 The Green # 25275, Dover, DE 19901, United States
Website: https://primio.dev/